1. Who are we?
Moneyworld is a trading name of Jeff Ludgate Ltd, authorised and regulated by the Financial Conduct Authority.
Jeff Ludgate Limited (registered company number 2193788) is the data controller in relation to the processing of the personal information that you provide to us when you use our Services. Our registered address is C/O Sterlings Ltd, Lawford House, Albert Place, London, N3 1QA. If you have any queries relating to our use of your personal information, or any other related data protection questions, please contact us at firstname.lastname@example.org or write to us at Moneyworld, 34 High Street, High Wycombe, Bucks, HP11 2AG.
2. What personal information do we collect?
We collect personal information about you if you use any of our services, for example, obtaining a life insurance quote or investing in an ISA. The exact information collected will be dependent on your chosen product, for example we may collect your name, date of birth and e-mail address if you requested a life insurance quote. In providing these services to you, we may also store information about how you use our website, the pages viewed and the website from which you came to visit our website.
3. How do we use your information?
3.1 We will use the information you have provided to:
- allow you to access and use our services
- to improve aspects of our service
- for research, such as analysing customer demographics and market trends
3.2 If you are requesting a quote, we may send you a copy of your quote by e-mail so that you have a record of it and can easily retrieve it in the future.
3.3 If you have provided a contact number when obtaining a life insurance quote and not applied for a policy you will be contacted by Vita to see if they can offer assistance.
3.4 If you apply for a product we will use your information to process your application with your chosen provider.
3.5 We will not use your information to send you marketing e-mails without your consent.
3.6 We will not pass your information to any third parties for marketing purposes.
4. Why do we process your personal information?
We will only collect and use your personal information in accordance with data protection laws. The reasons we process your personal information are as follows:
4.1 to allow you to access and use our services, for example, providing a life insurance quote or investing in an ISA.
4.2 to communicate with you about the services you have requested. We need to keep you informed about your use of our services for example sending you a confirmation e-mail of your quotes. This won’t include marketing e-mails unless you have given us your consent to receive these.
5. Who do we share your personal information with?
When you use any of our services, we may disclose your personal information to the following parties:
- service providers that we engage to help us provide certain services and/or functionality, such as insurance quotes. These include:
- Synaptic Software – A software provider who will process your personal information to help us provide life insurance and income protection quotes. Your information will not be used for any other purpose.
- Nochex – Our provider for secure debit/credit card payments. A UK company that we have worked with for many years. Your information is only used to provide a one-off payment facility.
6. What cookies do we use?
A cookie is a very small text file placed on your computer when you visit our website. Cookies help us to:
- understand browsing habits on our website
- understand the number of visitors and which pages are utilised
- remember you when you return so we can provide you with access to previous quotes
You can choose to block or delete cookies through your browser. If you do, this may affect the performance of our website on your system.
7. How secure is our website and what steps do we take to keep your data safe?
Your personal data security is very important to us. Our website uses HTTPS which means all communications between your browser and our website are encrypted.
Information stored on our servers are subject to strong, robust security measures both electronic and physical. Our security measures are tested and reviewed regularly.
8. Your personal data rights
As from May 2018 you have the following rights in connection with your personal data:
- Right to be informed: we will tell you when we are collecting your personal information, why we are processing your data, how long we will keep your information for and who it will be shared with;
- Right to access: the right to request copies of your personal information from us. We will deal with any requests within one month and we will not charge a fee;
- Right to correct: the right to have your personal information rectified if it is inaccurate or incomplete;
- Right to be forgotten: the right to request that we delete or remove your personal information from our systems;
- Right to restrict our use of your information: the right to ‘block’ us from using your personal information or limit the way in which we can use it;
- Right to data portability: the right to request that we move, copy or transfer your personal information;
- Right to object: the right to object to the processing of your personal data in certain circumstances.
9. How long do we keep your personal information?
If you purchase a product through us we will keep your personal data for the duration of the products life unless a longer retention period is required or permitted by law.
If you request quotes or information from us but do not use any of our services we will delete your personal information after six months.
This website is the property of Jeff Ludgate Ltd T/A Moneyworld. None of the data or content found within the site may be reproduced, republished, distributed, posted, sold, transferred, or modified without express permission of Jeff Ludgate Ltd T/A Moneyworld.
Updated January 2023